This pro-papers review will offer a detailed insight into factors such as pricing, quality of the work provided, list of services offered and even a thorough quality evaluation. We have invested plenty of time and efforts into delivering an honest and unbiased review, so that you can make a good decision about your academic papers.
We present the best paper writing services to you, but we also review poor quality services so that you can make well informed decisions. Pro-papers.com has a very poor layout website, with very little useful information available on it. This fact attracted our attention, so we continued to thoroughly review the entire website/service because we wanted to test every important aspect.
List of Services
According to information available on the website, this company focuses on custom tailored academic papers. This means the writers will create the paper according to your exact needs and instructions. They offer only 3 types of services and these are academic help, admission help and editing of your paper. These are extremely broad services, and they do not explain exactly what each service includes. For example, academic help could be essay writing, but it could also be dissertation writing or proofreading. This is why we did not like this website from the beginning.
They do not offer a clear list with all services provided. They should enlist nicely categorized each service, with each academic level included. As we scrolled down the page we got to a short list with further services and these are: assignment writing, coursework writing, essay writing, report/review writing, homework help, term paper writing, dissertation, and research paper writing. We consider this is not a reputable service, because it does not even specify the exact types of services it offers or the subjects covered. Students need to know what topics are included, before they order a paper.
Pricing, Discounts & Payment Policy
We first looked for a pro papers discount code, but we could not find any. In fact, they do not even offer any types of discounts such as other reputable sites. They should at least offer a 15% first order discount or a lifetime discount of 10% if you order more than 100 pages. Pro-papers does not offer any such special deals. Next, we proceeded to the pricing page where we discovered some very expensive prices. No student can actually afford to buy 3 essays each month.
They have one price for all academic levels, which is not correct. Writing a high school paper is much easier than a PhD level dissertation paper. Also, they charge $20/page for 2 days deadline, $17/page for 5 days and $30/page for 3 hours deadline.
We have placed an order for an essay in Journalism. We received a horrible paper 3 days pass the required deadline. The paper was full of mistakes, and editing was literally non-existent. You couldn’t’ tell where one paragraph ends and where the other begins. The language used was below general school level, we could immediately tell this is not Native English as we requested.
Also, the paper did not have any citations, and much of the work was plagiarized. For this, we had to pay $90, as we needed 3 pages with a 3-hour deadline. We threw our money out the window just for the sake of this test. There is not one single aspect that we liked about this paper!
We first tried to reach customer support via the instant chat window. We posted our question and we waited one hour long, and still no one answered us. We needed a fast response, so we tried to reach them over the phone. When the representative finally picked up the phone, he was quite rude and told us he cannot help and that we should read the information on the website to find out more. This is not how good customer support works.
We also sent them an email and we never got a response. We only wanted to ask them about the educational background of the writers. They were probably bothered by our question, so we did not receive any clear answer. We are sorry, but customer support is the worst!
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